Job Description

Let your hospitality career take flight!

Sodexo Live's Airport Lounge Segment has an exciting opportunity for an Airport Lounge Manager to support the Virgin Atlantic Clubhouse at San Francisco International Airport (SFO) . This Airport Lounge Manager will have oversight of a staff of hourly employees from supervisors, bartenders, food attendants, and custodial staff. As a lead manager, you will be responsible for the club/lounge operations including scheduling, timecards, ordering, inventory, training, service standards, and guest/client interaction. The lounge is a dedicated space for passengers who are members of their club program to come and relax, dine, and enjoy a spacious oasis prior to boarding their flight. Our club offers alcohol/beverage options and a self-service buffet; complimentary for guests.

Are you the hospitality manager we are seeking? Typical schedule will be a day shift with two days off during the week (must be flexible to the business needs).

The successful candidate will:

1. have oversight of daily food operations and deliver a high-quality product;
2. achieve company and client financial targets and goals;
3. develop and maintain client and customer relationships;
4. have prior experience with hiring, training, and scheduling staff;
5. motivate, coach, mentor, and develop frontline (hourly) staff;
6. ensure Sodexo standards are met to include compliance with company food and physical safety programs.

Is this opportunity right for you? We are looking for candidates who:

1. have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
2. possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high level of customer service;
3. have both front and back of house experience, in addition to food/bar/beverage service, with superb guest relations abilities;
4. have strong communication skills, flexibility, and adaptability in a fast and frequently changing environment;
5. exhibit flexibility to take on additional responsibilities as needed;
6. demonstrate working knowledge of automated food inventory, ordering, production, and management systems as well as menu graphics programs.

BENEFITS: Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Airport parking is paid for.

Learn more about our Airline Lounges: Click Here

Away from the hustle and bustle of the airport, the airport lounges are dedicated spaces for elite passengers to relax, rejuvenate, and enjoy chef-created dishes or order from the full-service bar which serves premium wine and spirits.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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