Hotel Night Auditor Job at Avakar Lakeland Hospitality, Lakeland, FL

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  • Avakar Lakeland Hospitality
  • Lakeland, FL

Job Description

Responsibilities:

  • Balancing the accounts from day shift
  • Managing front desk activity and handling guest check-ins and check-outs
  • Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
  • Handling customer requests and complaints and directing other employees or departments accordingly
  • Creating invoices, bills and checks for vendors, employees and contractors
  • Managing and updating all official documentation pertaining to the role
  • Ensuring that all end-of-day activities have been successfully executed by employees in all departments
  • Answering calls and queries related to potential booking

Job Tags

Part time, For contractors, Day shift,

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